Providing Zonify team with Temporary Access to Shopify Admin

Sometimes our support team needs to look at your store's settings to help you. You can give us staff access and remove it afterwards.

  1. In your Shopify admin, go to Settings > Users.
  2. Click Add users.
  3. Enter the support email we gave you in your ticket.
  4. Give access to what we need: usually Products, Online Store (themes) and Apps.
  5. Click Send invite.

When we are done, go back to Settings > Users, open our user and click Remove user.

Note: We never ask for your password. Only invite the email address from your support conversation.

Still stuck? Email support@zonify.app and include your store URL.